It is common practice for a researcher or other family history expert to ask for a deposit before beginning a project but, what to do if they require full payment up front? That's where our free escrow program comes in handy. It offers both sides a sense of security which is a great opportunity for both the Seeker (project owner) and the Specialist.

How does it work? Simple. When a Seeker clicks on the "pay my specialist" link from his/her account they need only choose the option that says "escrow payment for project". The funds will then be transferred to the account of their Specialist as usual however; in this case they will not be available for immediate withdrawal. Both the Specialist and the Seeker can view the funds by clicking on the "escrow payments" link at any time.

Once the project is complete then the Seeker only has to visit his/her "escrow payments" page and click the "release" button. The funds will then be totally available for the Specialist to withdrawal at his/her leisure. If there is a change of status in the project and there is no need for the money to be in escrow then the Specialist has the ability to cancel the escrow thus returning the money back to the Seeker if necessary. This gives each party half of the control of the money for the project minus the traditional deposit if required.

We encourage and welcome all members to take advantage of our safe escrow program if full payment is required in advance. If it is of interest, be sure to discuss the use of this option with your potential Client/Specialist in advance of pairing up for your family history adventure.